Shipping Policy
We will select the best logistics provider based on your location and the size and weight of the items to ensure a quality user experience. Currently, self-selection of couriers is not supported. Specific logistics information can be checked in the order tracking after a successful order. You can also keep your order number and inquire with online customer service to track the logistics information in real-time.
Delivery times for orders vary based on your location and will be delivered within 3 to 15 days after successful payment, with specific times shown in the table below:
Hong Kong
| Shipping Method | Delivery Time | Remarks |
| 順豐速運 (SF-Express) | 3~7 days | Free shipping on orders over HK$299. |
Macau
| Shipping Method | Delivery Time | Remarks |
| 順豐速運 (SF-Express) | 3~7 days | Free shipping on orders over 299. |
Taiwan
| Shipping Method | Delivery Time | Remarks |
| Store Delivery | 7~12 days | Free shipping on orders over NT$999. |
| Home Delivery | 7~15 days | Free shipping on orders over NT$999. |
Singapore
| Shipping Method | Delivery Time | Remarks |
| Express shipping | 7~15 days | Choose Ninja Van or J&T Express based on the area. Free shipping on orders over S$69. |
Malaysia
| Shipping Method | Delivery Time | Remarks |
| Ninja Van | 7~15 days | Free shipping on orders over RM299. |
Thailand
| Shipping Method | Delivery Time | Remarks |
| Flash Express | 7~15 days | Free shipping on orders over ฿999. |
Vietnam
| Shipping Method | Delivery Time | Remarks |
| Ninja Van | 7~15 days | Free shipping on orders over ₫1.000.000. |
China
| Shipping Method | Delivery Time | Remarks |
| 顺丰速运 | 3~5 days | Free shipping on orders over ¥299. |
Japan
| Shipping Method | Delivery Time | Remarks |
| Express shipping | 7~15 days | Free shipping on orders over ¥999. Additional charges apply for remote areas. |
United States
| Shipping Method | Delivery Time | Remarks |
| USPS | 7~15 days | Free shipping on orders over $39. |
United Kingdom
| Shipping Method | Delivery Time | Remarks |
| Express shipping | 7~15 days | Free shipping on orders over £39. |
France
| Shipping Method | Delivery Time | Remarks |
| Express shipping | 7~15 days | Free shipping on orders over €39. |
Germany
| Shipping Method | Delivery Time | Remarks |
| Express shipping | 7~15 days | Free shipping on orders over €39. |
Italy
| Shipping Method | Delivery Time | Remarks |
| Express shipping | 7~15 days | Free shipping on orders over €39. |